We collect and processes two types of personal data:
(i) The personal data that you communicate to us. We collect and process all personal data that you choose to communicate to us when you register to use our services, such as:
(ii) We also collect and process certain types of information automatically, whenever you interact with us in order to allow you to use our services (for example, tracking the location of your device during use to validate your right to rent a scooter) or improve your experience on our Website and/or App. When you visit our Website and/or App, cookies may be installed on your browser software to obtain certain usage data when your web browser accesses our Website and/or App. We will also obtain certain usage data as other content served by and on behalf of the Company on other websites.
Those usage data are the following: the Internet Protocol (IP) address used to connect your computer or mobile device to the Internet; the location of your computer or mobile device during the use of our Website or App;
We collect and process personal data when it is necessary for operating, providing or improving our services offered to our users. In particular, we collect and process personal data in order to prepare, execute and terminate your subscription to our services; improve your experience on our Website and App; handle your requests about our services, to send newsletters and/or marketing emails, to inform you about our services, to ask feedback about our services or inform you of changes and improvements of our services; verify that your usage of our services does not infringe our Terms and Conditions or any laws or regulations; and follow up on your job application submitted online via our website.
We will always ask for your prior consent before processing your personal data for any other purpose. You will give your consent by taking a positive action (such as ticking a box) and will be free to withdraw your consent at any time.
If one or some or your personal data might be shared to third parties other than specified above, you will receive notice and will have the choice not to allow your data to be shared.
The Company only keeps personal data for the time strictly necessary in order to enable the use of our services and/or to fulfil the purposes identified above, and/or to comply with any legal or regulatory obligations.
If you have questions regarding the specific period of storage of your personal data, please contact us by email at (firstname.lastname@example.org).
Your personal data is stored securely in accordance with the principles set out in General Data Protection Regulation. The Company uses physical, administrative and software-based security safeguards to provide reasonable protection for your personal data. All electronic copies are encrypted and protected by firewall and information access authorisation controls.
The controller of personal data is LMTS Holding S.C.A, having its registered office at 7 rue Robert-Stümper, L-2557 Luxembourg, registered with the Trade and Commercial Register of Luxembourg under number B 226.854.
Subject to limitations set out under European law, Luxembourg law, Swiss law and any other applicable law, you have the right of access, rectification, restriction, opposition, erasure and data portability.
These rights may be exercised by contacting us via email (email@example.com) or by mail (LMTS Holding S.C.A., 7 rue Robert-Stümper, L-2557 Luxembourg), together with a signed copy of your ID.
If you are not satisfied by the way we address your privacy concerns, you may also file a complaint with the CNPD (Commission nationale pour la protection des données), the Luxembourg supervisory authority for data protection or with the national supervisory authority for data protection in your country of residence.